ProTrust Consulting - What our clients say

Testimonials & Feedback

Thank you for your valuable feedback, help and support.  Our ethos is first and foremost to give the very best service, for everyone, every time. To do this, we shall always look to continually improve in all areas. The best way of continually improving is to have honest and regular feedback from our clients and contacts.

No matter the best intentions, no-one is perfect. We may not get things right all of the time for you.  However, it is how we learn and the speed at which we do so and adapt to your wishes, requirements and expectations that is key to delivering an exceptional service for you and for the long term.

Thank you so much ….

“Thank you so much for your help and explanations.”

JR

I just wanted to say a big thank you …

“I just wanted to say a big thank you to you for dealing with this all and getting it done so quickly and professionally.”

TJ

Much appreciated …

“Thanks for your comprehensive e-mail – much appreciated!”

PW & DW

Thank you …

“Thank you for handling this & treating my mum with care.”

YP

Thorough response …

“Many thanks for your quick and thorough response.”

TJ

Absolutely brilliant

Absolutely brilliant.  Sock it to them!

SS

Thank you

“Thank you that’s brilliant, and really appreciate the swift reply”.

CL

Many thanks

“Many thanks to you for your patient explanations of all the intricacies of wills. We are very grateful to you. My wife in particular will be happy to have the wills sorted out.”

JM

Thank you

“Thank you for your support  – much appreciated”.

AB

Very happy thank you

“Very happy thank you with everything you have done, feel allot happier now I have done it. Already recommending your services”.

MB

So clear, very refreshing

“Thanks for your e mail – you are so clear, very refreshing”.

 

TH

Brilliant – thank you

“Brilliant – thank you”

PB

It was a real pleasure to meet you

“It was a real pleasure to meet you (not just saying that it really was), It is rare to meet someone who is as passionate about estate planning as you are and really look forward to working with you”.

CS

Thank you

“Thank you very much for this.  What a lucky girl I am to have such a good team behind me at last”.

SS

Thank you

“Thank you for managing this, I am relieved that we have a result”.

ML

Thank you

“Thank you for taking the time to meet me at our offices.  It was a pleasure to meet you and learn more about your expertise.  It is reassuring to learn to that you be looking after Alison’s affairs especially how best to address the sale of the business and premises”.

BA

Glad you are back in action

“just to say I’m so glad you are back in action as the thought of finding another trustee … wasn’t something I was looking forward to doing”.

SR

 

Thanks

Was really good to meet with you – you really are a breath of fresh air”.

TH

Thanks

I’m good thank you, hope you are too.

Thanks for getting in touch Rob, and thanks so much for helping them both get something right for their needs.

CC

Thank you so very much for your time and support

Thank you so much for your time and support in getting us to this point. We appreciate your efforts very much.… If there is anything further you need from us please let me know.

Thank you once again.

AC

Thank you for coming to see us today

Thank you for coming to see us today and thank you so much for helping me with this situation, I appreciate it very much.

I look forward to seeing you soon and once again, many thanks for your help and support.

FI

Excellent letter

Thank you for your e mails. I confirm that it is indeed an excellent letter covering a variety of complex areas.

Kind wishes

TH

Thank you very much for keeping me updated

Thank you very much for keeping me updated. I really appreciate it.

SG

Brilliant Response

Brilliant response!

Thanks

SS

Thanks for your speedy response

Thanks for your speedy response.

You are a star.

Best wishes

TH

That’s really helpful and clear

That’s really helpful and clear, thank you ever so much and thank you also for pulling all the drafts together.

I really appreciate your advice on my parents’ situation.

Best wishes for now

JC.

Many thanks

Many thanks for all of this.

I am in agreement with all proposals.

With many thanks, as always for all your wise advice

CS

You are wonderful

Many many thanks for this – you are wonderful – I wish I’d met you years ago!!

I really appreciate your help on this one as I have been getting stressed about it.

Best wishes

VS

Prompt attention

Thank you so much to you both for your very prompt attention to this matter, it is much appreciated as well as being very efficient !

Wishing you all the best.

Kind regads

DF

Responding promptly

Thank you so much for responding so promptly.  I hugely appreciate  your involvement this far and advice. Thank you again, and if further assistance is required I will be in touch.

Best regards

KKD

Good, productive meeting

Thank you very much for this.  It was a good, productive meeting yesterday and I am glad we managed to cover everything in one shot.  Thank you for hosting.

With best wishes

SS.

Support

Thank you for your email and update, and as always for your support.

With Kind Regards,

KM

Dealing Promptly

Thank you for dealing with this so promptly.  Very much appreciated.

With best wishes

SS

Diligent work

May I take this opportunity to thank you for the diligent work that you are all doing for me.  The emails between yourselves, updating me on the various matters are also much appreciated.

With Kind Regards,

KM

Memorandum of Wishes – Perfect

Memorandum of Wishes – Perfect – exactly as I wanted to protect the family

Regards

GB

Prepared to go the extra mile

Thank you so much for your email today and your very very kind help. I’ll always be grateful to you for your advice and that you were prepared to go the extra mile – meant a lot, thank you.

My best wishes

M

Efficient manner

Thanks for all your advice in sorting out our Wills and Memorandum of wishes in an efficient manner.
Regards.
DF

Complicated issue summarised so clearly

It is so helpful to have such a complicated issue summarised so clearly.  Thank you very much…

Thank you for your dedication to this, Rob.  It is much appreciated.

With best wishes

SS.

Valuable Input

Thank you for all your valuable input today.

SS

I am delighted you are back on board

Please find attached Letter of Authority duly signed. Documents should be sent direct to you

I am delighted you are back on board.

Regards

GB

Support

Good to see you yesterday and great to see Alison getting the support she needs and so build a solid financial future for her and Edward.

SR

Thank you

Thank you so much for your help and explanations.

JR

Thank you

Thank you for going through everything so thoroughly at our meeting.  It was exhausting, but very helpful.

SS

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